Returns & Exchanges
At Weatherproof and Durable, we stand by the resilience of our gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you need a different level of protection, we are committed to ensuring you are equipped for any environment.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided to ensure your durable goods are tracked during transit.
- 3.Pack Securely
Place the unworn items in their original packaging to maintain the integrity of the weatherproof materials during the shipping process.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse verifies the item's condition, your refund or exchange will be processed within 5-7 business days.
